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Cancellation Policy

Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his independent professional activity:

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must send us

Signum Sattelservice E.K.

Heidkampsweg 25

29640 Schneverdingen

Mail: info@signum-sattelservice.de

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the attached model cancellation form for this purpose, which is, however, not mandatory.

Consequences of cancellation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. The buyer shall bear the costs of returning the goods.

End of the cancellation policy

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  (2) Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:

- Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.



Cancellation form

(If you wish to cancel the contract, please complete and return this form).

To:

Signum Sattelservice E.K.

Heidkampsweg 25

29640 Schneverdingen

E-mail: info@signum-sattelservice.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*).

provision of the following service (*)_____________________________________________________Ordered

on (*)/received on (*) __________________

Name des/der Verbraucher(s)_____________________________________________________

Anschrift des/der Verbraucher(s)___________________________________________________

Signature of consumer(s) (only in case of paper communication) ________________________

Datum__________________

(*) Delete where inapplicable.

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